STORE POLICY

Shipping Policy

SHIPPING POLICY

At Jaunt Haus, each piece is meticulously crafted and made-to-order, ensuring exceptional quality with every delivery.

Delivery Timeline

While timelines may vary, the general timeframes are as follows:

Production: 2–5 business days
Shipping:
- United States: 3–7 business days
- Canada: 5–10 business days
- Europe: 5–10 business days
- Australia & New Zealand: 7–14 business days
- International: 10–20 business days

You’ll receive a tracking link once your order ships, allowing you to follow its journey to your door.

Note on Timelines and Delays

The above timelines are general estimates and may not reflect the exact delivery time for your order. Unforeseen factors such as customs, weather, or shipping carrier delays may impact delivery. Should this occur, we’ll keep you informed and work to resolve the matter promptly.

For any inquiries, contact us at [jaunthaus@gmail.com]. Thank you for choosing Jaunt Haus, where art meets craftsmanship, delivered with care.

Returns Policy

RETURNS POLICY

At Jaunt Haus, each piece is made-to-order, blending craftsmanship with sustainability. This print-on-demand approach minimizes waste and honors our planet, which is why refunds are not offered. However, we are committed to resolving rare issues with care and professionalism.

Replacement Policy

We provide free replacements for:

Lost Orders: If your order doesn’t arrive, we’ll send a replacement.
Defects or Errors: Damaged, misprinted, or incorrect items will be promptly replaced.

Exceptions

Selection Errors: Items ordered in incorrect sizes, designs, or colors cannot be replaced.
Preference Changes: Custom pieces cannot be replaced for changes of heart.

Need Assistance?

At Jaunt Haus, we believe in creating art that elevates your space while honoring sustainability. Thank you for choosing thoughtful, curated design.

FAQ'S

Is your art AI-generated?

Yes, all our designs are created using advanced AI tools, guided by an artistic vision to bring unique, compelling pieces to life. We take pride in merging technology with artistry to craft work that inspires. Additionally, we are always open to collaborations with human artists to further expand the Jaunt Haus collection. If you’re interested in partnering with us, feel free to reach out!
Can I request a custom design?

While our current designs are curated for their originality and aesthetic, we’re always exploring creative possibilities. Share your ideas with us, and we’ll consider them for future collections.
How does Jaunt Haus rotate its collections?

At Jaunt Haus, we curate our homepage with rotating collections to keep the experience fresh and inspiring. Typically, we feature four prints at a time, aiming to rotate them quarterly. However, the duration of a collection may vary, and on occasion, a set may include fewer or more than four pieces. When a piece is rotated out of the homepage collection, it doesn’t disappear—it’s added to our Archive, where you can still purchase it. This ensures that while we celebrate new arrivals, your favorite past designs remain accessible. Check back often to see what’s new, and don’t hesitate to explore the Archive for timeless works from previous rotations!
Are the canvas prints ready to hang?

Yes! All our canvas prints come with mounting brackets included, so they’re ready to adorn your walls right out of the box.
How do I care for my canvas print?

To keep your artwork looking its best, avoid placing it in direct sunlight and gently dust it with a soft, dry cloth when needed.
Where are your products made?

Our canvas prints are sourced and crafted in trusted facilities across the US, Canada, Europe, and other regions, ensuring quality and sustainability.
Proportional Variations and Canvas Dimensions

Kindly note that variations in canvas dimensions may introduce subtle differences in the artwork’s proportions, resulting in a presentation that may vary slightly from the depicted reference image.
Do you offer refunds?

As a sustainable print-on-demand business, we do not issue refunds. However, we offer free replacements for lost, damaged, or incorrect orders.
What if I ordered the wrong size or design?

Since every piece is custom-made, we cannot offer replacements for customer selection errors. Please double-check your order before confirming.
Can I customize my order?

Currently, all designs are curated for their artistry and are not customizable. However, if you have specific ideas, let us know—we’re always exploring new possibilities!
How do I ensure I order the right size?

Each product page includes detailed size specifications. We recommend measuring your space before ordering to ensure a perfect fit.
Can I cancel or change my order?

Orders can only be modified or canceled within 24 hours of purchase since production begins shortly after. Contact us as soon as possible at [support@jaunthaus.com].
How long will it take to receive my order?

Production takes 2–5 business days, and shipping times vary by location. General timelines are: United States: 3–7 business days Canada: 5–10 business days Europe: 5–10 business days Australia & New Zealand: 7–14 business days International: 10–20 business days
Will I receive tracking information?

Yes, once your order ships, you’ll receive a tracking link to monitor its progress.
What if my order doesn’t arrive?

If your order is lost in transit, we’ll provide a free replacement. Please contact us with your order details at [support@jaunthaus.com].